1. DECEMBER IS THE BUSIEST MONTH OF THE YEAR AT NOT SO SIMPLE SYRUP.
We suggest putting your list together including names, addresses and item you want us to send to them as early as possible. We process orders as we receive them. We will not put your order ahead of anyone else’s. If you wait until December to order, there may be a few days delay before we can fill the order.

2. PLEASE HAVE ALL OF THE INFORMATION NEEDED WHEN YOU PLACE YOUR ORDER.
If we do not have everything, shipment of your order will be delayed.
Please click here for information needed.

3.WE WILL NOT BE ABLE TO CUSTOMIZE YOUR ORDERS AT THE LAST MINUTE.
Any special packaging requests must be sent to us before the month of December.

4.IF YOU HAVE AN EXTENSIVE ADDRESS LIST
Please fax it.
Please fax to 866-365-7793.

5. WE WILL PRINT YOUR MESSAGE ON A NOT SO SIMPLE SYRUP GIFT CARD
or you may provide us with your own gift or business card. Please make certain your cards are at NSSS, LLC 140 South Beach Street, Suite 406, Daytona Beach, FL 32114 at least 4 days before shipment date. If you enter your orders directly online, whatever you input will be what is printed so spell check your words.

6. WE WILL SHIP WITHIN THE USA ONLY.

7. IF YOU PROVIDED AN INCORRECT ADDRESS
And the package is returned to us, you will be notified. We will not refund your money. If you want, we will re-ship, however, you must pay the full price on shipping. If NOT SO SIMPLE SYRUP used an incorrect address, we will notify you and either refund your costs or ship a new package at no charge to you.

8. YOU MAY ARRANGE TO HAVE YOUR ORDER PICKED UP
If you would like to pick up or drop off at NOT SO SIMPLE SYRUP, you must notify us ahead of time. It is not open to the public.

9. WE WISH YOU HAPPY HOLIDAYS!